Reset Management Key
This article explains how you can reset a DRM Management Key if you’ve lost one.
Management Key is a secret generated for you when you acquire DRM credentials.
You need a management key to authorize access to the Management API. For this you have to supply an authorization header as shown below:
Authorization: Basic base64("TenantID:ManagementKey")
You also need a management key to see the other secrets in your DRM configuration, e.g. Communication Key.
DRM License Service and DRM Key Service each has its separate management key.
As a management key is a secret (like a password), Axinom never stores it as-is. We only store its hash value. It means:
|We cannot ever restore a management key!|
The value of the management key is displayed to you when you acquire DRM credentials for the first time. The same value is also included in the PDF configuration file provided for you at the same time.
|Store the value of the management key carefully, don’t let it leak and don’t lose it.|
Should you lose your management key, Aixnom cannot restore the value and send to you, but we can reset the management key, i.e., generate a new value.
This operation is safe, in a sense that it has no impact on the content protected before. Also no other DRM configuration data is affected.
If you shared the management key with other people and then asked to reset the key, the old key will stop working for everyone.
To reset your management key:
Raise a support request stating your wish to reset the management key. Provide the following:
DRM Tenant ID for which the reset is required
Whether you need a reset for the License Service, Key Service, or both
Axinom enables an option for you to reset the management key
Go to My Mosaic / DRM and click now available reset-button:
Portal generates a new management key and displays it
Store the value of the management key securely and don’t lose it again.
If you need any further assistance, ask Axinom Support.