The Axinom Mosaic platform uses the Identity Service that supports a variety of identity providers who facilitate user authentication and user identities. Learn how the service works.

Authentication and Authorization

The sections below depend on some concepts described in the Identity & Access Management article. Be sure to check it out first.

The Identity Service supports Identity Providers based on OAuth 2.0 OpenID Connect to facilitate the authentication & user identity requirements. The currently available list of Identity Providers can be configured in the Environment Administration Portal.

When it comes to authorization, the Identity Service implements a Role Based Access Control (RBAC) mechanism (read more about Access Management to understand how the roles are used).

The diagram below outlines the OAuth 2.0 authorization code interaction flow when a User attempts to access a secured resource via the Management System.

oauth2 authentication flow
Figure 1. OAuth 2.0 authorization code interaction flow

Access Tokens

The Identity Service issues its own token for authenticated users rather than reusing the tokens which are issued by the respective Identity Provider. This means that the Authorization rules may also be enforced via the same tokens by enriching them with the needed payloads.

This Identity Service issued token is referred to as an access-token throughout the documentation. It contains some payload that was received by the Identity Provider which accounts for the "user identity" aspect. Moreover, it also contains some payload generated by the Identity Service itself which accounts for the permissions granted to the user based on the assigned user roles.

Access Token Format

Access Tokens issued to a user and to a service account are identical (except for some properties which don’t make sense to each type). For this reason, it is possible to invoke service endpoints with either type of tokens. This is especially important for automation requirements.

The Access Token format would be the following:

	"tenantId": "7100c3b3-7b9e-4f3b-854f-1baa882c0bf0",
	"environmentId": "387e93d7-c584-48f2-a9f4-bb6540934e8c",
	"name": "Some User Name",
	"email": "",
	"permissions": {
		"some-service": [
		"another-service": [
	"tags": [],
	"subjectType": "UserAccount",
	"iat": 1622990901,
	"exp": 1622991501,
	"aud": "*",
	"iss": "ax-id-service",
	"sub": "dd91b4fd-387e-4da7-93d7-59b2ce39c1de"

Access Token Validation

As all environments are isolated from one another, each environment receives its own token signing key pair when a new environment is created.

Therefore, when a user logs into the Management System of a certain environment, the issued access tokens issued are signed by the respective keys for that environment. For this reason, access tokens issued to one environment cannot be used in another environment.

For validating access tokens of each environment, the Identity Service maintains a Public JSON Web Key Store (JWKS) accessible via the following URL:


So, when a customizable-service (which is always connected to some environment) receives a request with an attached access token, it uses the above URL to validate the received token. This validation can be easily performed using the @axinom/mosaic-id-guard library method setupAuthentication. Please refer to the library documentation for more details.

However, for Managed Services, this is handled differently as they are multi-tenant services. It only checks if the token signature is correct, according to the tenant & environment IDs embedded within the token (using the corresponding public key for verification).


When a service validates a JWT using the @axinom/mosaic-id-guard library, it will ensure to not fetch the public key for every request. Instead, the library will cache previous results (the public key, per environment) for a finite duration. This duration will be the same as the validity period of an access token.

The signing keys are not indefinitely cached as they can be revoked and rotated by an Administrator using the Environment Administration Portal.

Service Account Authentication

We described how user authentication works in the Management System in the sections above. However, when access tokens are needed outside of the context of a user, service accounts can be used. This is implemented based on a simplified form of the OAuth 2.0 Client Credentials flow that is offered via a GraphQL API.

You would first need to generate a service account in the Environment Administration Portal and assign it the needed permissions in the same portal. Once you have done this, you could use the @axinom/mosaic-id-link-be library method getServiceAccountToken to authenticate and receive an access token which can be attached in future requests. Please refer to the library documentation for more details.


Once an access token is attached in a request, the receiving service first performs an authentication step (which is described above under access token validation). When this is successful, it checks for authorization rights to invoke the respective operation.

Each service will maintain a permission definition file according to a pre-defined structure. These permissions can then be assigned to User Roles via the Management Portal or to Service Accounts via the Environment Administration Portal.

Once a user is logged in and receives an access token, the token payload shall contain a list of permissions which were granted to the user roles assigned to the user. From here onwards, it’s pretty straight-forward for a service to perform an authorization step by matching those permissions against the intended operation to be executed.

To make this authorization process streamlined for GraphQL APIs, the @axinom/mosaic-id-guard library offers a plug-in AxGuardPlugin which can be used to wrap all GraphQL operations with a simple authorization check logic (using the operation-to-permission mapping as input). Please refer to the library documentation for more details.